With Health iPASS, managing appointments and medical costs for you and
your family has never been easier! Health iPASS helps you track appointments
and receive a fast and easy check-in when visiting Ogden Clinic. Our system
gives you the ability to see your insurance benefits and provides a summary
of your financial responsibility as soon as your insurance company processes
your claim. Health iPASS delivers price clarity, peace of mind, and convenience
right at your fingertips!
How to Make Payments
Check in for your appointment: You can check in using any of these 3 convenient payment methods: swipe,
scan (QR code or driver’s license), or enter a confirmation code.
Learn about your insurance benefits in real time. Pay prior balances,
co-pay, and pre-service deposits using the convenient payment methods.
At this time, you have the ability to provide payment authorization for
any remaining balances after insurance payment.
Know what you owe for out-of-pocket expenses: Our system offers complete transparency into your financial responsibility
by providing an email statement of your out-of-pocket costs. Your final
out-of-pocket is determined by your insurance company. We will present
a final bill through an e-statement before your card is charged.
Auto-pay balances owed: Once your insurance company processes the claim and makes the final determination
of your exact out-of-pocket costs, we will present a final bill to you
via email. Any balance owed is deducted 3 to 5 days after you receive
your bill. A receipt will then be emailed to you.
Frequently Asked Questions
In an effort to simplify your experience when receiving care and to make
the payment process transparent and convenient, we are introducing the
new Health iPASS Patient Check-In and Payment System.
How will I receive my check-in information?
Before your visit, you will receive an appointment reminder email giving
you instructions and information about your check-in options.
What is the card-on-file system?
This payment program will store your payment information “on-file”
until your insurance company processes today’s claim. Once the claim
has been processed, you will receive an email notifying you of any remaining
balances. Five days following this notice, your balance will be automatically
deducted from the card-on-file.
Is my information protected?
Absolutely! Your credit card information is safe and protected. All financial
information is fully encrypted maintaining compliance with all the industry
standards.
How long will you store my payment information?
Once today's visit has been paid in full, this arrangement expires and
your credit card information will no longer be kept on file. After your
insurance has processed the claim, you'll receive the final patient responsibility
(out-of-pocket) amount and payment due date via email. If there is any
outstanding balance, that amount will be applied to your chosen payment
method on the due date and a receipt will be emailed to you.
How much will I be charged?
You will only be charged the amount left your responsibility by your insurance company.
How will I know when I will be charged?
You will receive an email notification indicating the amount owed and date
of the transaction after your insurance company has paid the claim. A
final transaction receipt will then be emailed to you for your records.
What if I decide to change the payment arrangement?
You can make alternate arrangements such as changing the payment type or
requesting another payment plan by
calling one of our clinics here.
